No. We sell wholesale only, which means we sell to businesses that have the intention of reselling the products
Yes. The minimum purchase is US$300 (Three Hundred Dollars) wholesale only.
Express Courier door to door (UPS or FEDEX)
US / Europe: 3-5 days
Canada / Asia / Oceania / Latin America / Africa: 10 days
Yes. If you need a specific stone or product you don´t see online, you can send us an email at [email protected] and we will look into that for you.
Yes. We work with very skilled and talented people and can produce unique pieces.
Yes. By request, we can send samples of specific products, products and freight will be charged. To avoid expenses we prefer to send by email as many pictures and detailed information about the products as necessary.
You can pay by PayPal, credit card (American Express, Mastercard or Visa), or bank wire tranfer.
We ship by express courier (UPS or Fedex – door-to-door), air freight (major airlines airport-to-airport) or ocean freight. It depends on the weight or volume ordered. We will always send you freight quotation and options first for your evaluation.
Most countries will have some level of import duties over our products. The percentage of this charge may vary depending on the material (rough or polished) or the total value of the parcel.
We cover all local Brazilian taxes over the merchandise, but make sure to get informed about your countries’ customs regulation. Import taxes are the responsibility of the buyer.
We take special care of packing to assure it will arrive safe at its final destination. Products are individually packed and shipped in steel drums, wood crates or cardboard boxes, depending on volume and weight.
If we have the products in stock, we will have it processed and ready for shipping within 1-3 days. If it´s a customized item or if we don´t have it in stock, then we usually need 3 weeks to produce.
Since we sell wholesale only and we are located overseas, all sales are definitive and we cannot accept returns.
You can always request pictures of the items selected for you, for your aprooval prior to shipping. This will help you to feel sure about your order.
If you have received an item that was damaged upon arrival, please send us a picture as soon as you receive it to let us know.
Thank you for your understanding.
